Citi Cards: Log In or Apply (2023)

To enroll in paperless for your account, start by reading the terms and conditions below. You are agreeing to receive your statements electronically only and some of your legal notices electronically only. If you do not wish to enroll, choose Cancel and deselect the Paperless Statements and Letters checkbox.

Enrollment in Credit Card Paperless Statements and E-Communications

Minimum System Requirements

Your privacy and security are important to us. That is why we require you to use a browser with 128-bit security encryption to proceed with your application. This protection helps to ensure that the information you send and receive will remain confidential.

Getting Paper Copies

If you choose to receive legal notices and statements electronically and then want a paper notice, call us at the number on the back of your card and we will mail it to you.

Cancelling Paperless Statements and E-Communications

You may cancel through account online or by calling us at the number on the back of your card.

Updating Email Address

We will send notifications regarding the availability of your statement online and legal notices to the email address you provided to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on the back of your card.

Credit Card Paperless Statements and E-Communications Authorization

I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically.

You will receive paperless notifications at the email address currently associated with your account.

To enroll in paperless for your account, start by reading the terms and conditions below. You are agreeing to receive your statements electronically only and some of your legal notices electronically only.

Enrollment in Credit Card Paperless Statements and E-Communications

Minimum System Requirements

Your privacy and security are important to us. That is why we require you to use a browser with 128-bit security encryption to proceed with your application. This protection helps to ensure that the information you send and receive will remain confidential.

Getting Paper Copies

If you choose to receive legal notices and statements electronically and then want a paper notice, call us at the number on the back of your card and we will mail it to you.

Updating Email Address

We will send notifications regarding the availability of your statement online and legal notices to the email address you provided to us until you contact us to change it. It is your responsibility to update promptly any changes in this information. If your email address changes, please update it through Account Online or call us at the number on the back of your card.

Credit Card Paperless Statements and E-Communications Authorization

I agree to receive my billing statements and other legal notices electronically as available. I understand that when I receive an electronic notice it will replace a paper copy. I also understand that I will need to check both my U.S. postal mailbox and email inbox for legal notices until you let me know by email that all legal notices will be sent electronically.

You will receive paperless notifications at the email address currently associated with your account.

The perfect secure password is easy to remember, but difficult for outsiders to guess. Keep these tips in mind when creating your User ID and Password.

You should:

• Review the current Citibank Vulgar Language Policy.
• Make your User ID and Password two distinct entries.
• Make your User ID and Password different from the Security Word you provided when you applied for your card.
• Use phrases that combine spaces and words (i.e., "An apple a day"). NOTE: 1 space only between each word or character.

You should not:

• Use your name.
• Use multiple consecutive spaces.
• Use more than three consecutive or sequential digits unless your User ID is an email address (i.e. 1111 or 1234).
• Use a single word that can be found in the dictionary.
• Use something readily identifiable, such as your name, birthday, spouse or child's name, Social Security Number, phone number or street address. These can be traced directly to you and are easy for potential hackers to guess.
• Use letters or numbers that are near each other on the keyboard (i.e. hjkl;).
• Share your information with anyone — ever.

Need more suggestions? Have some fun and try one of these formulas:

• Choose a meaningful phrase with 6-8 words in it (e.g. we bought our home 9 years ago) and take the first character of each word to make your password: wboh9ya.
• Insert two digits into a word (e.g. Decem51ber).
• Replace the vowels or other letters in a short phrase with numbers or other characters.
• Misspell a word, drop some letters, add other characters, or make up crazy words using symbols instead of vowels or consonants.
• Drop the vowels in a long word (e.g. ‘corporation’ would be crptn). Even better, add some numbers (e.g. 2crptn9).

Email Privacy

At Citi Cards, we are dedicated to protecting your privacy. We want you to feel comfortable about giving us your email address. The following Email Policy was developed to help you understand how we use email and what your choices are.

How We Use Email

When you give us your email address, we may then send you emails on a variety of subjects, such as:
• General notices or important news about your account (rest assured your account number would never be included)
• Updates on special deals and offers that might interest you
• Opportunities to provide feedback or complete online surveys, so you can tell us what you think.

Your Choices

We believe you should be able to choose what kinds of information you receive. Thus, if you do not want to receive marketing material by email, just indicate your preference on your email profile. If you do so, please note that you could continue to receive some marketing information until your request is processed.

Important Note:

Please keep in mind that Citi reserves the right to continue to notify you by email regarding your account.